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Orders Management

How to Manage All Sales & Returns?​

Here’s a quick guide to efficiently organizing orders:

1. Sorting & Searching Orders​

Sort by:​

  • Invoice Number
  • Customer Name
  • Total Amount
  • Order Status (Completed or Pending)

Quick Filters:​

  • View orders by date, time, or payment method.

2. Order Status​

  • ✅ Completed: The payment was processed, and the product/service was delivered successfully.
  • ⏸️ Pending: The order is on hold (e.g., the customer changed their mind or will complete payment later).

3. Printing Invoices​

To print:​

  1. Click the 👁️ (eye icon) next to the order.
  2. Review details → Click Print.
  3. To cancel printing: Click Cancel to return to the order list.

4. Returns & Pending Orders​

Returns:​

Products can only be returned if they are pre-approved in the system.

Return Steps:​

  1. Click the ↩️ (Return) icon next to a completed order.
  2. Select the items to return → Their amount will be deducted automatically.

Pending Orders:​

✅ To complete a pending order:

  1. Search for it in the order list.
  2. Click the ✔️ (Complete) icon next to the order.